IT Professional

Did you know that 77% of people use IT (information technology) everyday?

ITQ is a new qualification based on today’s most widely used software packages: Microsoft Word, Microsoft Excel, Microsoft Powerpoint, and more.

There are three ITQ streams, each geared towards different levels of experience. You’ll be assessed to determine the level  that’s right for you.


BASIC IT  is designed for students who have very little or no experience using computers.


ITQ Entry Level 3 is designed for students who have more familiarity using computers.


ITQ Level 1 is designed for students who are comfortable using computers day-to-day, but want to learn how to use computers in an office environment


ITQ Level 2  is designed for students who are more advanced experience using computers, but would like to become familiar with more advanced software aspects.


IT Professional Level 2  Installation & configuration, fault finding, maintenance, basic systems support for hardware and software, being safe online, customer service and the fundamentals home computer networking.

We have weekend and evening classes available.

This course is fully funded for:

  • Candidates claiming JSA or in receipt of income support.
  • Candidates are 19+

City and Guilds

Computer Basics

  • Introduction to Computers
  • Common computer terminology
  • Computer performance and features
  • Computer operating systems

IT User Fundamentals

  • Logging on and off computers
  • File management
  • IT equipment
  • Security

Microsoft Word

  • Inserting text, formatting text, Inserting images
  • Tables
  • Editing a document
  • Columns
  • Setting margins

Microsoft Excel

  • Entering basic data, inserting/ deleting rows and columns
  • Formulas – Totalling, IF functions, etc.
  • Sorting and filtering
  • Formatting
  • Charts

Microsoft Powerpoint

  • Formatting
  • Images, Auto shapes
  • Text Boxes
  • Slide Management

Internet and Web

  • Using the Internet
  • Using e-mail

Computer Security

  • Introduction to computer security and privacy
  • Protecting yourself and your family from security threats
  • Keeping your computer secure and updated

Productivity Programs

  • Common features and commands

Understanding of Microsoft Office products