Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality
In proud partnership with Department for Education
Location:
CECOS COLLEGE LONDON
Supported BY:
MAYOR OF LONDON
YOUR FUTURE IN HOSPITALITY AWAITS
This qualification is designed for learners who are looking to enter, or progress within, employment in the hospitality sector.
Gain an understanding of how to deliver customer service excellence in the hospitality sector.
Funding
Eligible learners
Blended Delivery
Online & face-to-face
Course Duration
10 Weeks
Awarding Body
Department for Education
This qualification will enable learners to develop an understanding of
Principles of customer service
Effective teamwork
Professional standards and personal development
Legislation, regulations, and guidance relating to customer service delivery
…in the hospitality sector
Learners must
be aged 19+
have an interest in leadership & management careers.
contact a member of staff to see if you are eligible.
Our Level 2 Certificate is accredited by NCFE.
Our courses are funded for eligible learners.
Contact us
1st Floor, 23 South Mall, St. Georges Chambers, Edmonton Green, N9 0TS
How to Apply?
- You Apply
Describe yourself briefly, and we’ll assist with the rest. It takes about 10 minutes to complete our handy online application process.
- We Connect
An admissions professional will get in touch with you when you submit your application and assist you in finishing the procedure.
- You Get Ready
Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.
WE ARE HERE TO ASSIST YOU
Don't be afraid to ask questions if you have any doubts or concerns. Use one of our many avenues to reach out to us right now.